Nestlé to join the Frontier Firm AI Initiative

Collaboration with D^3 Institute at Harvard and Microsoft

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Nestlé
Nestlé continues to accelerate its digital transformation, rooted in business needs and focused on a comprehensive end-to-end overhaul

Nestlé has been chosen to join the Frontier Firm AI Initiative, a multi-year collaboration launched by the Digital Data Design Institute at Harvard (D^3) and Microsoft. The initiative brings together forward-focused organizations and academic minds to explore and shape the future of human-led, AI-driven business.

The selection is a recognition of Nestlé’s progress as an early mover in scaling AI company-wide. Building on years of integration of AI, automation and machine learning, Nestlé uses the technology throughout its business, from supply chain through to marketing and consumer engagement. This is supported by a digital ‘backbone’ at Nestlé: a single Enterprise Resource Planning (ERP) system and strong data foundations.

The inaugural members alongside Nestlé include Barclays, BNY, Clifford Chance, Dupont, Eaton, EY, GHD, Kantar, Levi’s, Lilly, Lumen, Mastercard and others. The selected group of organizations are already realizing efficiencies and growth through AI, with the goal to further increase productivity, improve decision-making, and create more value.  

Chris Wright, chief information officer at Nestlé, said: “AI isn’t a pilot at Nestlé; it’s already at work from farm to fork. AI helps us get ideas to market faster, optimize recipes, provide trusted nutrition and recipe advice, and create content for our digital channels. We use it to analyze supplier contracts and to sharpen planning, forecasting, and logistics. In our factories, digital twins are driving efficiency and sustainability every day. The key to success? Anchor AI in business needs, equip people with the right skills and intuitive tools, and build on unmatched tech and data foundations. That’s how we keep raising the bar for what’s possible for the benefit of our consumers, customers and employees.” 

Nestlé continues to accelerate its digital transformation, rooted in business needs and focused on a comprehensive end-to-end overhaul of how work gets done. By reimagining operating models and leveraging automation, AI, and data-driven decision-making, Nestlé empowers teams to work smarter and faster across the entire value chain.

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Naresh Khanna – 10 February 2025

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